Hi Lallie
Working with u guys makes it easy to give customers good service. We get our spares fast and we get them without asking twice leave alone begging for them like we used to. We get spares to our branch. We used to have to travel far to get the spares before. We get paid for work we do. Its a pleasure to go to customers now (they don't bite your head off for coming 1 week after complaint was laid). They even compliment us for coming so quickly. I had one cust Mrs Duffield  who baked a cake for me,told me she could kiss me for fixing her oven.
Annie & Nirosha are very very helpful. They go out of their way to help us do our work. They speak to us properly and make us want to do a good job. (We feel like we must do our best else we'll be letting them down.)  You guys are on the ball.

Thank you very much.

Anil

Dear Allan and Margaret

It is with deep gratitude that I write this letter on behalf of the children and staff of Kingsway Centre of Concern. A very special thank you for donating the ingredients to bake pancakes at your Hirsch's Strubensvalley Store and giving us an opportunity to promote Kingsway Centre of Concern, our long term vision is to build a new school in Zandspruit and opportunities like this help us to create awareness and raise funds.

You are welcome to visit Kingsway School and Thandanani House of Refuge. Thank you also for the general support we receive from you, I attend the Hirsch’s monthly networking meetings and find it very valuable.

Warm regards

Marelise Bekker
Fundraiser Kingsway Centre of Concern

Dear Norman

Lana Wentink gave me you e-mail address so that I could put on record the truly awesome service received from Hirsch’s this weekend. 

I googled a washing  machine on your site and did some research with other stores.  The first bonus – Hirsch’s was cheaper.   I called the Fourways store on Sunday 17 July at about 9h30 and spoke to Elsabe who was professional and efficient and did everything to meet my requirements.  I initially thought that the washing machine should be delivered on the Sunday as we work in the week and wanted to take delivery.  This was no problem for Elsabe who was going to make it happen. Our plans changed and we were not going to be home on Sunday. Again no problem, the delivery was changed to Monday.

On Monday morning I received a call from the delivery guy (sorry I did not record his name) in Centurion confirming delivery by 13h00 at the latest.  The machine was delivered unboxed and installed. 

I did not have to come into a store – everything was done on the internet or over the phone which meant I could spend Sunday with my family as opposed to dragging them to shop for a washing machine. 

Lana called me this morning to confirm that all had gone well. I am truly grateful for the efficient, friendly professional service received from your organisation.  At every point I was made to feel like my business mattered. Hirsch’s is doing something very right and should maybe share it’s secret with other service providers.

Again thank you.

Regards

ANUSHKA SINGH

I have shopped at Hirsch - Fourways on several occasions. Not only is the sales team helpful, but also the delivery people.

Thank you again for great service.
Lee Barker